July 2, 2020

News

Texas Recognizes Emergency Services Dispatchers as First Responders

Governor Greg Abbott signs HB1090 into law On Monday June 10, 2019, Governor Greg Abbott of Texas signed House Bill 1090 into law. The bill, introduced by Texas House of Representative Cecil Bell, amends Texas’ Government Code by including “an emergency response operator or emergency services dispatcher who provides communication support services for an agency […]

Telecommunicator CPR Tookit Available

NHTSA Releases Toolkit to Help 9-1-1 and EMS Agencies On June 7, 2019, the National Highway Transit Safety Administration (NHTSA) announced its release of a toolkit designed to help 9-1-1 and EMS agencies contribute towards improving the survival rate of out-of-hospital cardiac events. This toolkit will compliment CPR training with 9-1-1 centers who have adopted […]

San Francisco teams up with Uber for 9-1-1

An ambulance racing toward a single-room occupancy hotel in San Francisco’s Tenderloin neighborhood wouldn’t have known where to go in October 2018 had it not been for a ping from a smartphone. The caller had just fallen down a stairwell inside the SRO hotel and the only location the person could provide was a nearby […]

Outage Notifications Required Under California SB670

New Legislation to Require Outage Notifications The reliance on cellular phones for communications has progressively grown over the last 20 years. When 9-1-1 wireless technology was implemented, 9-1-1 call volume to PSAPs was relatively low. Now, wireless 9-1-1 calls account for approximately 87% of the PSAP’s total inbound calls. Society is a significantly more mobile […]

Spectrum Lines Unable to Dial 9-1-1 in Pulaski

Just before 12:30 p.m. on Saturday, June 1, the Pulaski County 9-1-1 Center issued an alert that 9-1-1 emergency lines are down. 9-1-1 Director Aaron Ross indicated that Spectrum and cellular users couldn’t reach the center by dialing 9-1-1. However, the administrative line is working. Citizens in need of assistance are urged to call the […]

NENA i3 Standard Public Review

The National Emergency Number Association has released it’s i3 Standard for Next Generation 9-1-1 document for public review. From NENA’s Public Release: NENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1 (American National Standard Candidate NENA-STA-010.3-201x) is available for public review and comment. This standard provides detailed functional […]