August 3, 2020

Covid-19 News for 9-1-1 PSAPs

COVID-19 news, resources and articles associated with 9-1-1 PSAPs and their responses the Covid-19 pandemic.

COVID-19 Highlights Need for NG911 Implementations

9-1-1 authorities have felt the crunch to support PSAPs during the COVID-19 pandemic. In an effort to reinforce social distancing, 9-1-1 authorities have had to employ creative ideas to separate call-taking and dispatching positions within PSAPs so that employees could reduce their risk of exposure to the virus while also continuing to provide emergency services […]

Virginia Leverages FirstNet for Remote 9-1-1 Calltaking

Alexandria, Virginia 9-1-1 dispatchers are taking calls and handling operations from their homes using FirstNet’s network, hotspots and smartphones. The agency is leveraging FirstNet for remote 9-1-1 calltaking and launching a new dynamic for a public safety function that has traditionally been tied to brick and mortar PSAPs or agency-owned communications vehicles. The remote dispatchers […]

North Carolina County 9-1-1 will flag COVID addresses

Public health officials in Hertford County, North Carolina, have agreed to provide the county 9-1-1 administrator with the addresses of people confirmed to have COVID-19, the disease caused by the coronavirus. The data will be removed after 15 days or once Albemarle Regional Health Services (ARHS) notifies the county that the patient has recovered. “This […]