April 24, 2024

EENA Launches NG112 Initiative

The European Emergency Number Association (EENA) has launched NG112, an initiative that will help European countries modernize the technology used by emergency dispatch centers. Springboarding off of efforts in the United States with NG911, EENA hopes to bring about a technical infrastructure that will enable emergency calls through technologies such as IoT devies and video calls from smartphones.

From the perspective of a 9-1-1 professional in the United States, it is always interesting to watch from afar how other countries implement live saving technologies and how to approach challenges in their own communities. PSAPs strive to understand the standards being developed to govern NG911 and learn about the possibilities of the myriad of devices that the public use to communicate with one another. We should also be looking at how these personal devices can best help emergency services. One interesting take from NG112’s announcement is that not only are they looking at how citizens can make an emergency call from such devices, but can these devices be accessed by the PSAP to send out emergency broadcast messages such as those that are made by mass-dialing systems to notify citizens to evacuate or shelter in place.


“We’re looking at smart cities, connected cars, IoT, and other things that might be of use to emergency services.”

Cristina Lumbreras, EENA

PSAPs are concerned about how new technologies will impact call volume and individual task workload. But if we starting viewing them from a higher vantage point, we may be able to see how PSAPs can utilize those technologies to their own benefit to improve current operations thus lessening their overall impact.

More EmComm Brief News

Similar Stories:

9-1-1 Outage in Cuyahoga Restored

COVID-19 Highlights Need for NG911 Implementations

North Carolina Counties Experience 911 Outage

Related articles

911 Outage for AT&T Customers Nationwide

Nationwide Outage for AT&T Wireless Customers Early Tuesday morning, 9-1-1 PSAPs began posting to their respective social media accounts about a 9-1-1 outage for AT&T Wireless customers. Citizens with AT&T cellular service were unable to call 9-1-1 for emergency assistance for at least 2 hours. As early as 06:30am CST, social media accounts for 9-1-1 […]

Comtech Awarded NG9-1-1 Contract

MELVILLE, N.Y.–(BUSINESS WIRE)–April 29, 2019– Comtech Telecommunications Corp. (“Comtech”) (Nasdaq: CMTL), announced today that during its third quarter of fiscal 2019, it was awarded a five-year contract valued in excess of $100.0 million to develop, implement and operate a Comtech Next-Generation 911 emergency communications system for a Northeastern State. In connection with the contract award, […]