November 18, 2019

GCI Outage In Anchorage Affects Local Businesses

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Phone Service Outage Impacting 9-1-1 Calls

On Wednesday, August 14th, the Anchorage Police Department alerted the community that a GCI outage for their customers caused problems with making outbound phone calls, thus impacting their ability to dial 9-1-1 in an emergency.

Related Story: GCI Landline Issues Reported Throughout Anchorage

Founded in 1979, General Communications Inc, otherwise known as GCI, is Alaska’s largest telecommunications corporation. A spokeperson for GCI said that the issues didn’t effect consumer landlines and the company was working on the issue.

Related Story: GCI says the current landline issues are affecting a limited number of business customers

The GCI outage was isolated to landline phones with GCI’s business customers. Anchorage Police Department’s alert, sent out to their Nixle subscribers, instructed citizens to use their wireless phones to call 9-1-1 until services were restored.

Related Story: GCI landline ‘issue’ affecting some Anchorage business customers

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