October 27, 2020

News

AT&T wireless service inhibiting Bastrop County 911 calls

On Sunday, June 28, The Statesman reported that AT&T Wireless was experiencing issues impacting Bastrop County 911 calls. AT&T wireless customers in parts of Bastrop County are experiencing service issues that are preventing emergency 911 calls, county officials said Sunday afternoon. Bastrop County judge Paul Pape’s office said people should try texting 911 if they […]

VoLTE Outage May Have Impacted 911 Service

On June 15th just after 12 noon, T-Mobile users began to experience problems with making and receiving calls as well as sending text messages over T-Mobile’s VoLTE (Voice over LTE) services. Local 9-1-1 authorities posted on social media accounts that a T-Mobile VoLTE outage could have potentially affected 9-1-1 calls and urged citizens to use […]

Kalamazoo 911 Tax Proposal for August ballot

KALAMAZOO, MI — There will be a Kalamazoo 911 Tax proposal on the ballots for local Michigan voters in August. Voters will see the following proposal on their ballots intended for Kalamazoo 911: For the purpose of funding a central public safety communication system and 9-1-1 service system, shall the constitutional limitation upon the total […]

Organizations seek solution for non-English Text-to-911

With the ability to text emergency messages to 9-1-1 being deployed across the nation, the need for a translation solution for non-English Text-to-911 calls for service has been identified as a critical need to help 9-1-1 Telecommunicators. Census data reveals that 61 million people nationwide speak a language other than English at home. Once a […]

Georgia Recognizes Dispatchers as First Responders

On January 14, 2020, Georgia recognizes dispatchers in groundbreaking legislation passed by the Georgia General Assembly. The Georgia House of Representatives passed House Resolution 885, which recognizes 911 and public safety telecommunicators as first responders in Georgia. The Resolution identifies the critical roles performed, the stressful situations experienced and specialized equipment utilized by emergency communications […]

California Recognizes Public Safety Dispatchers as First Responders

From the office of California Assemblymember Rudy Salas: Today, Assemblymember Rudy Salas (D-Bakersfield) joined a group of public safety dispatchers from across the state for a press conference to celebrate Assembly Bill 1945 (AB 1945), which would recognize the brave work of public safety dispatchers by classifying them as first responders. Currently, the Federal government […]

North Carolina Counties Experience 911 Outage

Friday morning, shortly after 5 a.m. 911 service had been restored to all counties in Western North Carolina who were reporting outages with their 911 systems.  An alert issued shortly after 2 am by Cherokee County Emergency Management reported a 911 outage in several mountain towns Friday morning saying: Similar Story: Verizon 911 outage restored […]

Huron County 911 Levy at Risk

Citizens at Odds Over Proposed Levy Huron County officials have said they need at least $4 million to upgrade the county’s outdated 911 operations, which has had nine outages in the past year-and-a-half. In November, voters will be asked to vote on a five-year 911 levy to fund the required upgrades. Despite the benefits that […]

GCI Outage In Anchorage Affects Local Businesses

Phone Service Outage Impacting 9-1-1 Calls On Wednesday, August 14th, the Anchorage Police Department alerted the community that a GCI outage for their customers caused problems with making outbound phone calls, thus impacting their ability to dial 9-1-1 in an emergency. Related Story: GCI Landline Issues Reported Throughout Anchorage Founded in 1979, General Communications Inc, […]

Vigo County 9-1-1 Victim of Malware Virus

Several County Offices Hampered by Virus Vigo County computer systems were recently attacked by a malware virus affecting several county departments including the 9-1-1 PSAP. On July 23rd, Vigo County government computers were attacked by a maleware virus. Most offices had to continue work without access to emails and in some cases without any computers […]