On January 14, 2020, Georgia recognizes dispatchers in groundbreaking legislation passed by the Georgia General Assembly. The Georgia House of Representatives passed House Resolution 885, which recognizes 911 and public safety telecommunicators as first responders in Georgia. The Resolution identifies the critical roles performed, the stressful situations experienced and specialized equipment utilized by emergency communications […]
While preparing your community for a hurricane, if the evacuation creates its own disaster, is evacuation still a good idea? In the aftermath of the evacuation, Garnet Coleman, the Democratic State Representative from Houston asked “Is the chance of dying greater in the movement than in the storm? That is the question we need to consider.” This case study discusses the challenges that arose when public officials decided that a mass evacuation of a densely-populated region was necessary 3 days prior to Hurricane Rita making landfall in Texas and Louisiana.
The Edinburg Police Department unveiled a new trial program which they predict will help save lives during a news conference Friday afternoon. The new program is called the Critical Response Group 911 Eye Emergency Streaming Software, and is currently in use by only two other police departments in the United States, according to a news […]
Nationwide Outage for AT&T Wireless Customers Early Tuesday morning, 9-1-1 PSAPs began posting to their respective social media accounts about a 9-1-1 outage for AT&T Wireless customers. Citizens with AT&T cellular service were unable to call 9-1-1 for emergency assistance for at least 2 hours. As early as 06:30am CST, social media accounts for 9-1-1 […]
