December 3, 2020

PSAPs

Georgia Recognizes Dispatchers as First Responders

On January 14, 2020, Georgia recognizes dispatchers in groundbreaking legislation passed by the Georgia General Assembly. The Georgia House of Representatives passed House Resolution 885, which recognizes 911 and public safety telecommunicators as first responders in Georgia. The Resolution identifies the critical roles performed, the stressful situations experienced and specialized equipment utilized by emergency communications […]

Athens-Clark to assume EMD Responsibilities

Despite a proposed Commissioners’ Court agenda to reduce funding for Athens-Clark County Police Department (Georgia) up to 50% over the next 10 years indicating a dissent in support for public safety from the local community, Athens-Clark County Communications was able to gain support and budget approval for a significant change in its services. Athens-Clark will […]

Georgia Recognizes Dispatchers as First Responders

On January 14, 2020, Georgia recognizes dispatchers in groundbreaking legislation passed by the Georgia General Assembly. The Georgia House of Representatives passed House Resolution 885, which recognizes 911 and public safety telecommunicators as first responders in Georgia. The Resolution identifies the critical roles performed, the stressful situations experienced and specialized equipment utilized by emergency communications […]

California Recognizes Public Safety Dispatchers as First Responders

From the office of California Assemblymember Rudy Salas: Today, Assemblymember Rudy Salas (D-Bakersfield) joined a group of public safety dispatchers from across the state for a press conference to celebrate Assembly Bill 1945 (AB 1945), which would recognize the brave work of public safety dispatchers by classifying them as first responders. Currently, the Federal government […]

North Carolina Counties Experience 911 Outage

Friday morning, shortly after 5 a.m. 911 service had been restored to all counties in Western North Carolina who were reporting outages with their 911 systems.  An alert issued shortly after 2 am by Cherokee County Emergency Management reported a 911 outage in several mountain towns Friday morning saying: Similar Story: Verizon 911 outage restored […]

Huron County 911 Levy at Risk

Citizens at Odds Over Proposed Levy Huron County officials have said they need at least $4 million to upgrade the county’s outdated 911 operations, which has had nine outages in the past year-and-a-half. In November, voters will be asked to vote on a five-year 911 levy to fund the required upgrades. Despite the benefits that […]

Santa Barbara Fire and Medical Dispatch Splits from Sheriff


Santa Barbara County supervisors voted on Tuesday to separate fire and medical dispatch operations from the Sheriff’s Office, capping a two-year effort by fire chiefs to run their own emergency communications center and highlighting the longstanding rift between the public safety entities. The vote also started the process of expanding the county’s existing Emergency Operations […]

Illinois Consolidation Hearing in October

Madison County Illinois Consolidation plan has been scheduled for a public hearing on Monday, Oct. 21 in Springfield. The hearing, part of the Statewide 9-1-1 Advisory Board Meeting, will cover Madison’s consolidation plan that was resubmitted in August. The original plan was approved July 2017 by the Emergency Telephone System Board (ETSB), but numerous issues, […]

Edmonson County Kentucky Implements Text-to-911

Edmonson County is now giving people the opportunity to text 9-1-1. It’s a program that has been live since June and they have been working out the kinks. Officials have discovered that older phones work better with the technology. The only major downside? GPS technology is still more accurate with calls to 9-1-1 rather than […]

Text-to-911 Implemented in Citrus County Florida

The new law signed by Governor Ron DeSantis, requiring all Florida counties to implement Text-to-911 services by January 1st, 2022, will make it possible for  citizens not able to verbally communicate during an emergency to now seek help.  As of August 9, 2019, Citrus County Florida residents will be able to contact 9-1-1 via text […]

911 Funding Impacted by Typographical Error

Voters Approve 9-1-1 Funding Levy with Typo In May, the Columbia County 9-1-1 Communications District in St. Helens, Oregon put forth a tax levy for funding to their voters to approve an operations levy taxing property owners “.29 cents per $1,000” of assessed property value. Although the wording on the ballot had been proofed by […]