June 5, 2020

outage

North Carolina Counties Experience 911 Outage

Friday morning, shortly after 5 a.m. 911 service had been restored to all counties in Western North Carolina who were reporting outages with their 911 systems.  An alert issued shortly after 2 am by Cherokee County Emergency Management reported a 911 outage in several mountain towns Friday morning saying: Similar Story: Verizon 911 outage restored […]

GCI Outage In Anchorage Affects Local Businesses

Phone Service Outage Impacting 9-1-1 Calls On Wednesday, August 14th, the Anchorage Police Department alerted the community that a GCI outage for their customers caused problems with making outbound phone calls, thus impacting their ability to dial 9-1-1 in an emergency. Related Story: GCI Landline Issues Reported Throughout Anchorage Founded in 1979, General Communications Inc, […]

Verizon Wireless Outage Impacts 9-1-1 Services

Wide-Scale Wireless Outage Affects 9-1-1 Services On Tuesday, July 30, Verizon Wireless customers across Iowa, Ilinois and Wisconsin experienced an outage of services that included the ability to call 9-1-1. Per Verizon representatives, their network encountered a hardware issue that rendered services unavailable. “We are currently experiencing a network issue impacting wireless service for some […]

911 Outage for AT&T Customers Nationwide

Nationwide Outage for AT&T Wireless Customers Early Tuesday morning, 9-1-1 PSAPs began posting to their respective social media accounts about a 9-1-1 outage for AT&T Wireless customers. Citizens with AT&T cellular service were unable to call 9-1-1 for emergency assistance for at least 2 hours. As early as 06:30am CST, social media accounts for 9-1-1 […]

Outage Notifications Required Under California SB670

New Legislation to Require Outage Notifications The reliance on cellular phones for communications has progressively grown over the last 20 years. When 9-1-1 wireless technology was implemented, 9-1-1 call volume to PSAPs was relatively low. Now, wireless 9-1-1 calls account for approximately 87% of the PSAP’s total inbound calls. Society is a significantly more mobile […]

Spectrum Lines Unable to Dial 9-1-1 in Pulaski

Just before 12:30 p.m. on Saturday, June 1, the Pulaski County 9-1-1 Center issued an alert that 9-1-1 emergency lines are down. 9-1-1 Director Aaron Ross indicated that Spectrum and cellular users couldn’t reach the center by dialing 9-1-1. However, the administrative line is working. Citizens in need of assistance are urged to call the […]

9-1-1 Outage in Cuyahoga Restored

Cuyahoga County in the Cleveland, Ohio area experienced intermittent connectivity issues with its 9-1-1 system for several hours today resulting in a periodic service outage.