November 30, 2023

text-to-911

Organizations seek solution for non-English Text-to-911

With the ability to text emergency messages to 9-1-1 being deployed across the nation, the need for a translation solution for non-English Text-to-911 calls for service has been identified as a critical need to help 9-1-1 Telecommunicators. Census data reveals that 61 million people nationwide speak a language other than English at home. Once a […]

Edmonson County Kentucky Implements Text-to-911

Edmonson County is now giving people the opportunity to text 9-1-1. It’s a program that has been live since June and they have been working out the kinks. Officials have discovered that older phones work better with the technology. The only major downside? GPS technology is still more accurate with calls to 9-1-1 rather than […]

Text-to-911 Implemented in Citrus County Florida

The new law signed by Governor Ron DeSantis, requiring all Florida counties to implement Text-to-911 services by January 1st, 2022, will make it possible for  citizens not able to verbally communicate during an emergency to now seek help.  As of August 9, 2019, Citrus County Florida residents will be able to contact 9-1-1 via text […]

More Agencies Implement Text-to-911 in the PSAP

As of June 7, 2019, 15 more agencies across the country have reported to the Federal Communications Commission (FCC) that they have successfully implemented Text-to-911 in the PSAP for their service areas. FCC: Text-to-911 PSAP Master Registry FCC rules require all wireless carriers and other providers of text messaging applications in the United States to […]

Text-to-911 catching on slowly in Franklin County

Texting 911 from a cellphone went live Jan. 23 in Franklin County, and since then, the Columbus Division of Police has fielded frequent exchanges in which people text when they could call instead. To text 911, users enter “911” into the recipient field of their mobile device and text a brief but detailed message that […]